Back-Order & Special Parts Request
We accept back-orders and special requests for parts not currently in stock. Feel free to contact us.
Step 1 — Inquiry & Part Information
Please use our
contact form and fill in the comment field with the part name and your vehicle details. The following information is required to identify the correct part:
- Part name
- Vehicle model
- Year
- Chassis number / VIN (17 digits)
- Model code / Assembly number
- Part number (if known)
If you are unsure of the part, we can send you an exploded diagram. You may specify the part by its number in the diagram.
Step 2 — Quotation
We will prepare a quotation and send you the lead time, price, and part number by email. Please review and confirm before proceeding to order.
Step 3 — Order & Payment
If you wish to proceed, please reply within 7 days of receiving the quotation. We will send payment instructions by email. Once payment is confirmed, we will begin sourcing the part. If the part is unavailable due to discontinuation or manufacturer stock-out, we will issue a full refund promptly.
Step 4 — Arrival & Dispatch
Once the part arrives, we will inspect it for damage and discrepancies, then notify you. We will arrange shipment promptly and send the tracking number by email.
Estimated delivery time
Estimated Lead Time In stock at origin: approx. 10–14 business days Out of stock at origin: approx. 1 month or more; parts may be discontinued and unavailable.
Important Notice
Orders cannot be changed or cancelled once placed. We reserve the right to decline orders for oversized, high-value, or long lead-time parts. International shipping and customs inspections may cause significant delays beyond the original estimate. We are unable to compensate for or discount due to delays. If a part becomes unavailable for any reason, we will cancel the order and issue a full refund.